Privacy Policy
Last updated: September 21, 2018

This Privacy Policy (the “Policy”) explains how information is collected, used and disclosed by FixPal, Inc. (“FixPal” or the “Company”) with respect to your access and use of our services, whether through our websites (located at www.fixpal.com and/or our mobile applications (FixPal) (together referred to below as the “Service”).

What Information Do We Collect?

We collect certain information when you connect to or use FixPal in various ways. This information may be information that can identify you as a person or non-personal information and is either collected automatically or as a result of your specific input of the information. All information collected in any way is referred to collectively in this Policy as “Information.” All Information is currently processed and stored in the United States within North Virginia.

Website Visit

We automatically collect information when you visit our websites. We collect your IP address and browser header (version and type of browser) in a log file. We also collect your Internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks.

We may also automatically collect certain Information through the use of “cookies” or web beacons. These are small files that your browser places on your computer. We may use both session cookies and persistent cookies to better understand how you interact with the websites, to monitor aggregate usage by our users and web traffic routing on our websites, and to improve our Service.

Most Internet browsers automatically accept cookies. You can instruct your browser, by editing its options, to stop accepting cookies or to prompt you before accepting a cookie from the websites you visit.

We may feature advertisements served by third party advertising companies which deliver cookies to your computer so the advertisements you see can be tracked. These advertisers may use information about your visits to our websites in order to provide advertisements about goods and services of interest to you.

Third party advertising companies may collect information using Web beacons. Web beacons or “gifs”, are electronic images that may be used on our websites. Advertisers may use web beacons in connection with our websites in order to collect and use data regarding advertisement performance and your interests for the purpose of delivering relevant advertising to you.

You may click on the following links: http://www.networkadvertising.org/choices/ and http://www.aboutads.info/choices/ for information on how to opt-out of the use of cookies or Web beacons.

Sign Up/Install

You may be required to provide the following Information to us when you install a FixPal mobile application or sign up for the Services: your email address, username, business information, zip code, mobile number and picture or logo. We automatically collect the time you connect (“timestamp”). Also, if you sign up via an ad click, we may automatically collect your device type and unique device identifier.

Login

We collect the following Information each time you log in to FixPal: your geographic location (specified by latitude and longitude), your IP address and the MAC address of the device you are using. If you are logging in on the iOS platform, we also collect the Identifier for Vendor (“IFV”), the Identifier for Advertiser (“IFA”), your UDID (in versions prior to 3.6.0) or Open UDID. If you are logging in on an Android platform, we also collect your Android ID, your input method editor (“IME”) and your mobile equipment identifier (“MEID”). Also, if you log in through an ad identifier, we collect your device type and a timestamp. We collect all of the above Information automatically as part of the log in process.

Location Information

In addition to the geographic Information collected when you log in, we automatically receive an approximation of your geographic location when you use the Service. When you use the FixPal App on a mobile device, you can allow FixPal to receive your more precise location by enabling or disabling location services through your mobile device settings.

Platforms

In the course of providing our Service on third party platforms, such as Apple’s App Store, the platforms may collect Information about you or receive Information from us in order for the platform to provide or analyze their services. Please note that these platforms were developed and administered by people or companies not affiliated with or controlled by FixPal and that FixPal is not responsible for the actions of those people or companies. You should carefully review the terms of use and privacy policies of the platforms that you use to access our Service.

How Do We Use the Information We Collect?

We use Information for the following purposes:

In addition, we may use your email address to send you emails for both transactional (e.g., confirmation of or issues with Services) and promotional purposes (e.g., newsletters, new product offerings, special discounts, event notifications and third-party offers). Email messages we send to you may contain code that enables our database to track your usage of the emails, including whether the email was opened and what links (if any) were clicked. If you would rather not receive promotional emails from us, please see the section in each email labeled “Choice/Opt-Out”.

With Whom Do We Share Your Information?

We may share Information as follows:

What Information Can the Other Users See?

A main purpose of using FixPal is to connect third-party service providers (“Providers”) with the public at large (“Users”) in an online marketplace. The information a Provider enters in his/her profile, including his/her location (if this feature is enabled), and photos uploaded are visible to all Users. The information a User enters in his/her profile is only visible by the Company.

How Do We Use Your Information for Advertising and Analytics?

We may allow advertisers and analytics providers to collect your Information within the Service and they may share it with us. Advertisers may collect your Information through the use of tracking technologies such as browser cookies and web beacons. The Information collected may be used to offer advertisements of particular interest to you and to analyze your activity within the Service to improve your experience.

When we sell advertising space on the mobile platform, ad networks may collect the following user Information in order to provide advertising of interest to you: IP address, http: header information, location (including longitude/latitude), and unique device IDs. We do not provide to ad networks names, user names, phone numbers, or email addresses. We use third-party service providers to track your visits to our websites, including Google Analytics.

Links to Other Sites

FixPal may contain links to other sites and apps, including in advertisements. Any information you provide on those sites is provided directly to the owner of that site and is subject to that party’s privacy policy. Our privacy policy does not apply to such sites, and we are not responsible for the content or privacy and security practices and policies of those sites.

What Steps Do We Take To Protect Your Information?

While we take measures to protect your Information in an effort to prevent loss, misuse and unauthorized access, disclosure and alteration, despite our efforts, no security measures are impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

Accessing and Modifying Your Information

If you have an account, you can access and modify certain Information that you provided to us that is associated with your account by logging in and editing your profile information on FixPal. Note that you may not modify your location Information, which is automatically collected. To request modifications to any Information that you cannot edit via the Service, please contact FixPal support at [email protected]

Opting Out

You may “opt out” of receiving marketing or promotional emails and push notifications from us by changing your account preferences or by following the instructions in those emails. If you opt out of these messages, you will still receive emails from us, about your account, our services and other pertinent information related to our services. These communications are considered part of the service and your account, which you cannot opt-out from receiving.

Deactivating Your Account and Deleting Account Information

We can deactivate your account. Deactivating your account lets us remove your profile without permanently deleting it. When we deactivate your account, other users will no longer see your profile or Information. We reserve the right, but are not required, to permanently delete your Information if your account has not been used or signed into for more than 60 days. If you would like your account Information permanently deleted, you may contact FixPal customer support at [email protected] and request permanent deletion. We will then delete all of your account Information.

International Users

If you are located outside the United States, please note that we may transfer your Information to the United States (or any other country in which we operate) and process it there. By using FixPal, you consent to the collection, transfer, use, storage and disclosure of your Information as described in this Policy.

Your Privacy Rights for California Residents

Under California Civil Code Section 1798.83, California residents may request and obtain from FixPal once a year, free of charge, a list of third parties who receive personal information (if any) for their direct marketing purposes and the categories of personal information disclosed to those third parties. To request this information sharing disclosure, please contact FixPal customer support at [email protected]

Changes to the Policy

Any Information that is collected is subject to the Policy in effect at the time such Information is collected. We may, however, modify the Policy from time to time. If we make any material changes to this Policy, we will notify you of such changes by posting them on FixPal or by sending you an email or other notification, and we will indicate when such changes will become effective. By continuing to access or use FixPal after those changes become effective, you are agreeing to have your Information collected, used and disclosed as described in the modified Policy.

Questions?

Please contact us at [email protected] if you have any questions about this Policy.